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SERVICETITAN SUCCESS STORY

How Western Mass started billing for jobs
in hours, not days

Bogged down by excess processes, Western Mass Heating, Cooling, & Plumbing used ServiceTitan to streamline their workflows and drastically cut down the time it took to invoice and get paid.

Business Focus

Commercial

Services

Electrical, HVAC, Plumbing

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Product Illustration

“There were a lot of apps, a lot of different software we were using for different things. Once we got on ServiceTitan, we got rid of 95% of those platforms.”

Rebecca Carlos

Service Operations Manager, Western Mass Heating, Cooling, & Plumbing

Image | How ServiceTitan Helped Western Mass Bill for Jobs in Hours, Not Days

Image | How ServiceTitan Helped Western Mass Bill for Jobs in Hours, Not Days

Article

How ServiceTitan Helped Western Mass Bill for Jobs in Hours, Not Days

ServiceTitan helped Western Mass Heating, Cooling & Plumbing consolidate multiple software systems into one.

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