Join ServiceTitan’s upcoming webinar to see how a powerful customer portal with tools for booking appointments, paying invoices, approving proposals, tracking tasks and managing equipment can elevate the client experience for commercial and construction companies. We'll dive into key self-service features: scheduling, invoice payments, proposal approvals, task tracking, visibility into agreements, and equipment data organization. Although 75% of commercial service contractors now offer portals, just 26% use them for genuine two-way communication, and only 30% see active usage among most clients—underscoring a massive customer experience opportunity.
We’ll share real-world strategies for increasing portal engagement, boosting transparency, and delivering top-tier customer experiences that drive retention and referrals. Discover why 44% of contractors consider online portals “extremely important” for customer experience , and how shifting communication from calls, texts, and emails to portals can revolutionize your customer journey.
