Product Support
Expert guidance ensures our product evolves with practical features that solve real contractor challenges.
Andrew Epp
Industry Expert, Residential Construction & Landscape
25+ years of expertise in procurement and vendor management, inventory management, financial modeling, system optimization, process automation, data integration, turning data into actionable insights, and more.
Andrew Epp
Industry Expert, Residential Construction & Landscape
Leila Rookstool
Senior Industry Advisor, Commercial
A fourth-generation tradesperson with wide-ranging experience consulting with businesses on how to strategically implement technology.
Leila Rookstool
Senior Industry Advisor, Commercial
Kris Blankenship
Industry Expert, Construction
30+ years of experience in construction, workflows, training, and business logic.
Kris Blankenship
Industry Expert, Construction
Angie Snow
Principal Industry Advisor
18+ years as an expert in residential and commercial service operations, customer service, leadership, marketing, and business growth.
Angie Snow
Principal Industry Advisor
Raffi Elchemmas
Industry Expert, Safety, Health, & Risk Management
10+ years advancing safety and health across the construction and service industries.
Raffi Elchemmas
Industry Expert, Safety, Health, & Risk Management
Chris Hunter
Director of Customer Relations
20+ years specializing in business operations, financial performance, growth strategy for HVAC and home service companies, coaching, consulting, and sales process optimization.
Chris Hunter
Director of Customer Relations
Sarmen Ghadimian
Project Executive
20+ years of experience utilizing a variety of Construction Management Software as a Project Manager.
Sarmen Ghadimian
Project Executive
Ellen Rohr
Brand & Marketing Lead
40+ years of experience reading, fixing, understanding, and using financial information to make better, faster, and more profitable business decisions.
Ellen Rohr
Brand & Marketing Lead
Tom Howard
VP, Customer Experience
20+ years of experience as a home service entrepreneur, business owner, and consultant in HVAC, plumbing, and pest control.
Tom Howard
VP, Customer Experience
Becoming an expert starts with learning from the experts
The Industry Expertise Program (IEP) taps the firsthand knowledge of experts across the industry to provide guidance and a “boots on the ground” perspective to provide input on our product roadmap and better solve your unique challenges.
Years of experience driving proven results for commercial contractors
Strategy & Prioritization
We tap into the field experience of our experts to shape strategies and priorities that deliver real impact for your business.
Messaging
Our subject matter experts help us speak your language, grounding our messaging in the everyday realities of commercial contractors.