ServiceTitan Field Service Management Blog page 27

Construction, Contractor, Commercial, Operations, Management, Industry Insights
WIP Report Mastery: Eliminating Overbilling and Underbilling Surprises
For MEP contractors, a WIP report done wrong doesn't announce itself — it quietly distorts margin until a project closes and the numbers don't add up.

Construction, Contractor, Commercial, Industry Insights, Operations, Business Tips
Financial Due Diligence for Acquisitions: How Standardized Operations Increase Valuation
Two contractors, same revenue, same margins — one gets 8–12x EBITDA, the other gets 4–6x. On a $10M EBITDA business, that's a $40–$60 million gap.

HVAC, Residential, Field Pro, Success Story, Management, Productivity
Iron sharpens iron: At Esser Air Conditioning, techs learn from each other, and from Field Pro
At Esser Air Conditioning, techs use ServiceTitan's Field Pro to critique themselves and each other, embodying 'Iron sharpens iron.' Close rates increased 7-10%.

Contractor, Construction, Commercial, Industry Trends, Operations, Management
What 1,000+ Commercial Contractors Are Telling Us About 2026
Thirty-five percent of commercial contractors carry nine months of backlog. Forty-one percent have over a year secured. The question now: how to make money on it.

HVAC, Power The Nation, Residential, Management, Marketing Pro
Keeping the Flame: C&C Heating and Air Conditioning on Carrying on a Family Legacy in the Trades
At 53, Dayna's grandfather passed away without warning. Her father set aside his own career plans and took the helm — not because it was his dream, but because it was his fami...

HVAC, Plumbing, Electrical, Commercial, Operations, Management, Business Tips
Bridging the Bid-to-Build Gap: How Data Continuity Prevents Margin Erosion
There's a gap between what MEP contractors bid and what they actually collect at closeout. The estimate looks right, the crew is capable, and somewhere between the bid and the...

Construction, Contractor, Commercial, Productivity, Management, Operations
Daily Log Automation: Giving Project Managers Their Afternoons Back
Construction PMs spend 30–45 minutes per project daily entering crew hours, photos, and weather into logs. Automated data capture cuts that to 15 minutes.


